Frequently Asked Questions

We perform pre-move-in inspections, Test HVAC, check all plumbing and appliances, and cleaning.

Yes, we have on-site 24 hour emergency maintenance.

When you move in, you have 48 hours to submit a move in inventory condition form with any items that we may have missed. After that, you can submit a work order request through the online portal.

We complete service requests on a first-come, first-serve basis. However, if it is considered an emergency, we will complete emergency requests first.

You do not have to be present, we can enter and will leave a note informing you that the service request has been completed.

If you are locked out, please call our 24-hour emergency maintenance.

Any modifications made to your apartment home needs to be approved by management. EX: Accent wall color and/or any structural modifications. (ADA)

For the full list, please visit the Amenities Page to learn more.

Yes, we have onsite parking.

Inside the apartment home.

Yes, please check out our Pet Policy

Yes, please check out our Pet Policy

Yes!

Refrigerator, Stove, Microwave, Dishwasher, and Washer/Dryer.

Yes. Only available as Corporate Units

Contact the leasing office

Contact the leasing office

Yes, starting from 6 months up to 11 months.

No, we have a parcel locker room located onsite.

24/7

Quiet hours are between 10pm to 8am. We do not rent out any common area spaces.

No, touring is FREE! Please contact us to set one up.

We do accept walk-ins, and appointments are also welcomed.

Apply online at www.prmaddisonamc.com

Typical time frame is 3 – 7 business days.

We accept the following:

• Online with a credit/debit card or ACH.
• We also have alternative payment options such as WIPS and FLEX.
• You may also bring in a personal check or cashier's check

Through the resident portal link on our website.

Yes. You have the option to enroll under our preferred Insurance vendor, ResidentShield by calling (800) 566-1186 or visiting their website www.residentshield.com

No utilities are included in the rent.

Electricity needs to be set up by Resident by contacting City Public Service Energy at 210-353-2222 to establish service prior to Move In date. Property participates in RUBS which we will charge a one-time utility set up fee of $15, and you will be billed for Water, Sewer, and Trash.

You can use any cable and internet provider that services our community, but we partner with AT&T Fiber, Google, Charter (Time Warner/Spectrum) which offer very good rates.

Guest are not allowed to stay for more than 2 consecutive days.

No, the base rent will remain the same, but you can lock in your current rate for lease terms 12 months up to 18 months.

No

There is a $3000 early termination fee and reletting fee that equals 85 % of one month’s rent. Any specials given will have to be paid back. (exceptions apply)

Please visit our MAPS page for more directions and points of interest.

Addison Medical Center in San Antonio's Medical Center neighborhood is only minutes from San Antonio's top employers. Sitting at the heart of the South Texas Medical Center complex with quick access to Loop 410, I-10, and US-90, residents enjoy an easy commute to healthcare, military, finance, technology, and education employers, like:
•    UT Health San Antonio
•    University Health
•    Methodist Healthcare System
•    CHRISTUS Health
•    Baptist Health System
•    USAA
•    H-E-B
•    Southwest Research Institute (SwRI)